Terms and Conditions

By continuing to use this website, you show your acceptance of our terms and conditions. Please read through this document in its entirety, to be sure that you are in agreement.

Who we are

Fair Life Africa Foundation is a charitable, not-for-profit, non-governmental organisation based in Lagos, Nigeria. We exist to empower people for a fairer life and support those who are less fortunate in society. Our website address is:

User engagement and cookies

As a user of our website, you may decide to engage by liking or sharing posts and commenting where possible. We appreciate your interaction, however, we ask that you do not replicate any information on this site without our approval. If you are sharing text and images, you must refer to the link you obtained that content from. You are not allowed to reuse our content (text, images, or videos) on social media without our explicit consent.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Learn more about our cookie policy and privacy policy.

Donations and refund policy

All donations and payments made on this website are final and cannot be reversed for any reason.

The funds donated in good will have been entrusted to Fair Life Africa Foundation to manage for the sake of our beneficiaries. If you are a regular giver, like a child sponsor or big brother, you will receive regular reports from us about how your donations have been used. Those who donate to support The Spring Initiative are also kept informed through the bi-annual reports we publish and any quarterly reports on ongoing cases via

In the case of unfulfilled campaigns, the funds raised will go to the beneficiaries the funds were raised for, or if deceased, the funds will be distributed to beneficiaries similar to them.

Information management processes

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site. We collect information about you during the checkout process on our store.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.
  • Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example —


We accept payments through Paystack and via bank transfers. When processing payments, some of your data will be passed to Paystack, including information required to process or support the payment, such as the purchase total and billing information.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

Visitor comments may be checked through an automated spam detection service before being sent to the administrator for approval.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Indemnity clause

These terms and conditions may be amended at any time without prior notice to users. Kindly check back to confirm your continued acceptance. Please note that Fair Life Africa Foundation will not be held liable for losses suffered due to misuse of this website and/or misunderstanding of its terms.

You may contact us by email at contact [@] if you need further clarification.

This website and organisation is governed by the laws of The Federal Republic of Nigeria.

Last Updated: 5th May, 2024